Research Interests

Socially Responsible Operations, Supply Chain Management, and Consumers Behaviors

Educational Background

2014.09 - 2022.12: Ph.D. in Management Science and Engineering, University of Science and Technology of China

2019.09 - 2021.06: Visiting Ph.D student, Naveen Jindal School of Management, University of Texas at Dallas

2009.09 - 2013.06: Bachelor of Science in Applied Physics, Anhui University

Selected Works

[1] Chuanya Jiao, Anyan Qi, Jiayu Chen, 2026. "Combating excessive overtime in global supply chains: The workforce perspective." Forthcoming in Management Science. [SSRN]

—Finalist in 2022 INFORMS PSOR Best Paper Award.

—Third place in 2022 ISCOM Best Paper Award.

[2] Chuanya Jiao, Bin Hu, 2022. "Showrooming, webrooming, and operational strategies for competitiveness." Production and Operations Management, 31(8): 3217–3232. [SSRN]

[3] Zixun Du, Chuanya Jiao, Anyan Qi, Tianyu Yan, 2026. "Combating excessive overtime with supply diversification." Submitted to Manufacturing & Service Operations Management. [SSRN]

Academic Service

I serve as a Guest Associate Editor for the Journal of Systems Science and Systems Engineering (2025—Present). I have also served as an ad hoc reviewer for journals such as Management Science, Production and 

Operations Management, International Journal of Production Research, and IEEE Transactions on Engineering Management, and have reviewed submissions for the MSOM Society Special 

Interest Group (SIG) Day Conference. I also served as a Session Chair at the 35th and 36th Annual POMS Conferences in the United States.