Enhancing Customer Service Chatbot Effectiveness: The Effect of Dyadic Communication Traits on Customer Purchase Intention
, Journal of the Association for Information Systems
, 2025
, 26(3)799-831
How heuristic cues impact crowdfunding performance: The moderating role of platform competition intensity and platform demand potential
, Journal of Business Research
, 2023
, (160)113797
Team social media usage and intra-team competition and cooperation: a social information processing perspective
, Information Technology and People
, 2022
, 35(1)410-434
How do digital influencers affect social commerce intention- The roles of social power and satisfaction
, Information Technology and People
, 2021
, 34(3)1065-1083
Reducing transaction uncertainty with brands in web stores of dual-channel retailers
, International Journal of Information Management
, 2021
, 61
Role stressors, job satisfaction, and employee creativity:The cross-level moderating role of social media use within teams
, Information & Management
, 2021
, 58(3)103317
Enterprise social networking usage as a moderator of the relationship between work stressors and employee creativity: A multilevel study
, Information & Management
, 2019
, 56(8)103165
Encouraging client’s knowledge sharing in enterprise system post-implementation through psychological contract and entrepreneurial orientation
, Information Technology and People
, 2019
, 33(2)689-709
Effect of transactive memory systems on team performance mediated by knowledge transfer
, International Journal of Information Management
, 2018
, (41)65-79
Economic and social satisfaction of buyers on consumer-to-consumer platforms: The role of relational capital
, International Journal of Electronic Commerce
, 2017
, 21(2)219-248
Understanding buyers’ loyalty to a C2C platform: the roles of social capital, satisfaction and perceived effectiveness of e-commerce institutional mechanisms
, Information Systems Journal
, 2017
, 2791-119
The role of website quality and social capital in building buyers’ loyalty
, International Journal of Information Management
, 2017
, 371563-1574
What drives trust transfer- The moderating roles of general institutional mechanisms and seller-specific mechanisms
, International Journal of Electronic Commerce
, 2016
, 20(2)261-289
The influence of peer characteristics and technical features of a social shopping website on a consumer’s purchase intention
, International Journal of Information Management
, 2016
, 361218-1230
The moderating role of information technology capability in the relationship between supply chain collaboration and organizational responsiveness: Evidence from China
, International Journal of Operations and Production Management
, 2016
, 36(10)1247-1271
An exploratory study of buyers' participation intentions in reputation systems: The relationship quality perspective
, Information & Management
, 2014
, 51(8)952-963
Empowering Teams through Social Network Ties
, International Journal of Information Management
, 2012
, 32(3)209-220
The Impact of Trust, Guanxi Orientation and Face on the Intention of Chinese Employees and Managers to Engage in Peer-to-Peer Tacit and Explicit Knowledge Sharing
, Information Systems Journal
, 2011
, 21(6)557-577
Impact of Personal and Cultural Factors on Knowledge Sharing in China
, Asia Pacific Journal of Management
, 2008
, 25(3)451-471
Information privacy concern and deception in online retailing: The moderating effect of online–offline information integration
, Internet Research
, 2020
, 30(2)511-537
Developing organizational agility in product innovation: the roles of IT capability, KM capability, and innovative climate
, R&D Management
, 2019
, 49(4)421-438
Enhancing the flow experience of consumers in China through interpersonal interaction in social commerce
, Computers in Human Behavior
, 2016
, 58306-314
The impacts of IT capabilities on the Internet-enabled Supply and Demand Integration, and Firm Performance in Manufacturing and Services
, International Journal of Logistics Management
, 2015
, 26(1)172-194
Making it safe: linking healthcare workers’ social media use to task performance during public health crises
, Industrial Management & Data Systems
, 2024
, 124(2)761-785
Natural language processing (NLP) in management research: A literature review
, Journal of Management Analytics
, 2020
, 7(2)139-172
无边界职业生涯时代员工心理因素对职业成功的影响——自我职业生涯管理的中介作用
, 大连理工大学学报(社会科学版)
, 2013
, 34(1)30-35