詹东远，中国科学技术大学管理学院教授，博士生导师。主要研究方向为服务运营管理、排队博弈、平台经济学。研究成果发表在MS、OR、MSOM、POM等国际期刊。DSJ副主编, POM编委会成员，MS和M&SOM优秀审稿人（Meritorious Service Award）。主持及参与多项国家自然科学基金项目。

教育经历:

2010.09 — 2015.07 南加州大学, Business Administration, 博士

2008.08 — 2010.05 南加州大学, Operations Research, 硕士

2006.09 — 2008.07 清华大学, 控制理论与工程, 硕士

2002.09 — 2006.07 清华大学, 自动化, 学士

科研与学术工作经历：

2024.12 — 至今中国科学技术大学, 管理学院, 教授

2015.08 — 2024.12 伦敦大学学院, 副教授

研究方向: 平台经济学，服务运营管理，排队博弈。

招生要求:

研究生（硕士、博士）：本科数学、统计学、计算机、管理科学工程、工业工程等专业，对博弈论、随机优化、应用概率等研究方向感兴趣。
博士后：应用概率、运筹学、计算机、大数据等方向的博士。

代表性论文:

Jeunghyun Kim, Chihoon Lee and Dongyuan Zhan. 2026. An Explore-Then-Commit Strategy for Revenue Management via Sequential Estimation. Accepted by European Journal of Operational Research.

You Zhao, Yi Tao, Rui Hou and Dongyuan Zhan. 2026. Selling Formats Choice in the Presence of Third-Party Resellers: The Roles of Platform Empowerment. Published online in Naval Research Logistics.

Lei Fang, Ying Ouyang, Zhongbin Wang and Dongyuan Zhan. 2026. Behavior-Based Pricing and Delay Commitment in Congestion-Prone Systems. Production Operations Management 35(8), 3045–3062.

Qinquan Cui, Kenan Arifoglu and Dongyuan Zhan. 2026. Signaling Quality to Consumers: The Role of Social Media Marketing. Information Systems Research 37(1), 643-654.

Yaolei Wang, Ping Cao, Jingui Xie and Dongyuan Zhan. 2025. Advance Selling and Upgrading in Priority Queues. Manufacturing & Service Operations Management 27(5), 1664-1682.

Arturo E. Rodriguez, Rouba Ibrahim and Dongyuan Zhan. 2025. On Customer (Dis-)honesty in Unobservable Queues: the Role of Lying Aversion. Management Science 71(1), 844-860.

Christopher S. Tang, Onesun Yoo and Dongyuan Zhan. 2023. When should grocery stores adopt time-based pricing? Impact of competition and negative congestion externality. Production Operations Management 32(9), 2805-2824.

Guang Li, Lifei Sheng and Dongyuan Zhan. 2023. Designing Shipping Policies with Top-up Options to Qualify for Free Delivery. Production Operations Management 32(9), 2704-2722.

Onesun Yoo and Dongyuan Zhan. 2023. Economic Behavior of Information Acquisition: Impact on Peer Grading in MOOCs. Operations Research 71(4), 1021-1439.

Dongyuan Zhan and Amy R. Ward. 2019. Staffing, Routing, and Payment to Trade Off Speed and Quality in Large Service Systems. Operations Research 67(6), 1738-1751.

Dongyuan Zhan and Amy R. Ward. 2018. The M/M/1+M Queue with a Utility-maximizing Server. Operations Research Letters 46(5), 518-522.

Dongyuan Zhan and Gideon Weiss. 2018. Many-server Scaling of the N-System under FCFS-ALIS. Queueing Systems 88(1-2), 27-71.

Dongyuan Zhan and Amy R. Ward. 2014. Threshold Routing to Trade Off Waiting and Call Resolution in Call Centers. Manufacturing & Service Operations Management 16(2), 220-237.

Josh Reed, Amy R. Ward, and Dongyuan Zhan. 2013. On the Generalized Skorokhod Problem in One Dimension. Journal of Applied Probability 50(1), 16-28.

获奖情况:

International Conference on Service Systems and Service Management Best Paper Award, Honorable Mentions, 2026

Management Sciece Meritorious Service Award, 2024

International Conference on Service Systems and Service Management Best Student Paper Award, First Place, 2024

National Conference on Supply Chain and Operation Management Best Conference Paper, Second Place, 2023

INFORMS Behavioral Operations Management Best Working Paper, Second Place, 2021

INFORMS Service Science Best Cluster Student Paper, Finalist, 2021

M&SOM Meritorious Service Award, 2021

Chinese Scholars Association in Management Science and Engineering Best Paper,Second Place, 2018

NET Institute Summer Research Grant, 2018

NET Institute Summer Research Grant, 2016

Chinese Government Award for Outstanding Self-Financed Students Abroad, 2014

USC Award for Excellence in Teaching, 2014-2015

USC Viterbi School of Engineering Fellowship, 2008-2009

Chinese Graduate Mathematical Contest in Modeling, Third Prize, 2006Chinese Undergraduate Mathematical Contest in Modeling, Second Prize, 2005

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